Industries Served: 151+
Size: 1,000+ employees
Cience is a tech-enabled service business that helps build sales funnels from a service, data, and software perspective. We spoke with John Girard, CEO, about the culture at Cience and how they’re using Hirebook to improve their internal performance processes.
Cience is an organization that prioritizes curiosity and data, differentiating them from other companies in the lead-gen space. They distinguish themselves as a brand that is very disciplined about data - using it to back their guesses and theories when creating strategy.
To date, Cience has worked with companies such as Microsoft and Okta, down to startups trying to establish product-market fit.
Over the last two quarters, Cience has worked this data-driven methodology into their performance space. They recently switched to OKRs as their primary goal-setting framework after using a modified system to build up the muscle for leadership participation and buy-in.
OKRs provide them with a more precise measuring stick, allowing them to tie day-to-day actions to mid and long term goals. Combined with regular monthly check-ins, Cience is solidifying its near, middle, and long-term thinking.
Before moving to Hirebook, Cience was using spreadsheets to track important performance information, and it worked - up to a point.
The leadership team realized that if these initiatives were important enough to develop spreadsheets, then there was an opportunity to do it differently. They concluded that having a dedicated solution would make it easier to conduct these key processes.
Cience currently uses Hirebook with its leadership team of 18 people for weekly check-ins. According to John, the most sophisticated part of the tool is actually the asynchronous features that allow you to communicate with your team outside of the check-in feature, which really enhances team efficiency.
Hirebook’s solutions allow companies to be proactive and intentional about what they’re working on, as well as priorities that change. John said,
Any company leader knows that you need data to propel your teams forward, but performance data varies depending on the role. Some are easy to attach numbers to - for example, KPIs or sales targets, but other roles are more binary - you either did the job or you didn’t.
Cience is partnering with Hirebook to crack the code on OKRs. They’re excited to work within a process that promotes transparency and accountability for everyone in the company, helping them to see how their day to day tasks connect to broad company goals. More importantly, they offer visibility to the leadership team to better understand employee progress and blockers.
By having a software that allows them to crisply define goals and combine that with frequent feedback touchpoints, Cience can align their values of data-focused curiosity with the world of performance management. They’re weaving them into daily work to have an easy reference system that shows that each person is working on and their progress, thus enabling a unification for everyone to work in the same direction.
Cience is already planning on using this new information to move the company forward to achieve their goals for the next year. We’re happy to be a part of it.
BY Michelle Sheridan
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